Shipping policy
Free ground shipping is available to home addresses in the contiguous United States.
PO Boxes, Alaska, Hawaii, US Territories (including Puerto Rico), APO/FPO and addresses outside the United States are not eligible for free shipping.
The delivery time frame is dependent upon the shipping method chosen. Not all delivery locations allow for the same shipping methods so only those services available will be provided upon checkout.
For standard shipping orders VL Camera will select the shipping service used based on the weight and size of the package being shipped. The following is a list of possible shipping methods that may be used and transit time estimates.
STANDARD SHIPPING (1-7 business days on average)
One of the following service types will be used for domestic orders:
| • USPS First Class Mail * |
| • USPS Priority Mail * |
| • FedEx Ground (for business addresses) * |
| • FedEx Home Delivery (for residential addresses) * † |
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* Transit / business days for ALL services excludes Saturdays, Sundays and holidays. † FedEx Home Delivery service delivers to residences Tuesday - Saturday. PO Boxes: Due to the fact FedEx cannot deliver to a PO Box, a USPS service method will automatically be chosen for those locations. |
EXPEDITED SHIPPING
| FedEx Standard Overnight |
| • Delivery by 3PM the following business day to most areas, 4:30PM to some rural areas (by 8PM to residences) |
| • This service is not available to Hawaii or Alaska |
| • Transit days do not include Saturdays, Sundays or holidays |
| FedEx 2 Day |
| • Delivery by 4:30PM on the 2nd business day after shipping to most areas (8PM for residences) |
| • Certain shipments to Alaska and Hawaii may take 3 business days |
| • Transit days do not include Saturdays, Sundays or holidays |
| FedEx Express Saver (3 Day) |
| • Delivery by 4:30PM on the 3rd business day after shipping to most areas (8PM for residences) |
| • This service is not available to Alaska or Hawaii |
| • Transit days do not include Saturdays, Sundays or holidays |
* Please note that during peak periods shipping times may take longer. VL Camera does not guarantee the date or time of any shipment regardless of the shipping method selected